Repair for Band, Orchestra, and Guitars
Normal: (800) 322-5019
Champaign: (800) 842-0035
Springfield: (217) 546-2278
Our 11 repair technicians have received extensive training on woodwind, brass, orchestral string, and guitar repair. They represent over 150 years of combined experience.
An estimate can always be provided, free of charge. Our repair technicians will give you an honest assessment of what your instrument needs to be in proper playing condition.
A student should never have to miss a lesson or class while their instrument is being repaired. That’s why we provide free loaners for anyone renting from us, as well as students in emergency situations.
Pickup & Delivery to Schools
The Music Shoppe makes weekly stops at over 300 schools across Central and Southern Illinois. To schedule a pickup, simply call your closest store. A representative will pick your instrument up on their next trip!
Coverage if You Rent or Own
If you rent an instrument from The Music Shoppe, you are automatically covered by Maintenance & Replacement. M&R covers the cost of the vast majority of repairs, including wear and tear, accidental damage, and regular tune-ups.
Intermediate and professional-level instruments purchased from The Music Shoppe include one free year of extended service. Service plans can also be purchased on a yearly basis. See below for more information!
No need to schedule an appointment! Drop your instrument off any time during regular business hours. If a technician is not available, we will call with an estimate before any work is started.
Please note: Repair in Springfield is currently completed offsite at Langellier Band Instrument Repair. However, repairs can be dropped off at our Springfield store for your convenience.
Meet Our Repair Technicians
Repair Manager & Woodwind Technician
Jay Wright is the manager of the repair department of The Music Shoppe. He has held this position since 2000, and has been a repair technician since 1997, all with The Music Shoppe. His specialty is general woodwind repair. He graduated from Red Wing Technical College (Minnesota) in June of 1997 with a 4.0 GPA. He studied with Ken Cance and Greg Beckwith. Before that he taught instrumental music in the Putnam County (Illinois) school district. He taught beginning band and high school band and choir for seven years. That is where the interest developed for doing repair. He received his Bachelor’s Degree in Music Education (Psychology minor) from Western Illinois University in 1989, where he played bass trombone in Wind Ensemble, Jazz Studio Orchestra, Marching Band, and Symphonic Orchestra.
Jay has been married to Rose since 1993, and has two sons, Aidan and Sean, two Shelties and cats. They live in Mackinaw, where Rose teaches K-3 general music and junior high band and JH/SH choir. Favorite pastimes include anything with family, cross-country skiing, hiking, and St. Louis Cardinal’s baseball. He is also a Scout leader for his sons.
- 1986-1994 – Worked with Nash Mondragon (former student of world renowned restorer Hans Weishaar) at Cremona Violin Makers and dealers of San Francisco. Undertaking repairs, full restorations, new making and bow rehairing.
- 1987 – Attended exhibition of Stradivari instruments in Cremona, Italy.
- 1988-89 – Spent two consecutive summers at Oberlin College violin restoration program at Oberlin Ohio. Teachers included, Vahakyn Nigogosian, Ken Summers and other leaders in the field of restoration.
- 1986-1994 – Self built 5 violins and 1 guitar.
- 1992-1994 – Worked in the shop of VSA gold medal winner Thomas Oliver Croen, of Walnut Creek Ca, making new instruments.
- 1998-present – Working in the Music Shoppe’s repair dept, making high quality and practical repairs available to the average musician and aspiring students, as well as meeting the needs more demanding needs of professionals and teachers in the community.
Band & Orchestra Technician
Courtney started working at The Music Shoppe the summer of 2015. She graduated from Minnesota State Southeast Tech with a band instrument repair degree in 2015. There Courtney was initially trained in woodwinds and brass. Here at The Music Shoppe she repairs both and helps with strings. In 2014 She graduated from Lincoln College with an Associates and a Bachelors in Jazz studies. During the four years there she performed in the Jazz band on flute, trumpet, alto saxophone, and baritone. Lessons were also taken on clarinet and piano. From customer to staff, Courtney is proud to be part of the crew.
Aaron is the brass repair tech at The Music Shoppe in Normal IL. Born and raised in the Quad Cities playing music through the strong music programs of East Moline IL, is where Aaron’s love for music began. He has been playing music for over 20 years, with his main instrument being the trumpet. He enjoys playing in bands and playing music, especially Jazz, Funk, R&B and Jam. Aaron is a 2008 graduate from Minnesota State Southeast Tech with a degree in Band Instrument Repair for brass and woodwinds. Aaron has been our Brass repair tech since 2009 and continues to excel in his field. In his spare time Aaron likes to spend time with his son, staying active and visiting his friends and relatives back home.
Nathan began his second round of employment with The Music Shoppe as a brass technician in July 2013. Before this he worked at a shop in Athens, GA after attending graduate school for two years. He was initially trained as a woodwind repair technician by his father David in Conyers, GA, and was introduced to brass repair by Jay Wright while employed at the Normal, IL location of The Music Shoppe in 2007. He has a wife, Amy, and two daughters, Alice and Coraline.
Randy studied band instrument repair at Western Iowa Tech in Sioux City, Iowa. He began his career in 1983 working for a music store in Springfield, IL. In 2006, he opened his own repair business and now owns and operates Langellier Band Instrument Repair in Springfield where he services both brass and woodwind instruments.
Randy graduated from Quincy College in 1982 with a degree in music and business. He plays the french horn in and around the Springfield area and has performed with several organizations such as the Jacksonville Symphony Orchestra, the Quincy Symphony Orchestra, and the Springfield Muni Opera. In the summer of 2012 he performed with the Hot Springs Music Festival Orchestra in Hot Springs, Arkansas.
Randy is married to Dia Langellier who teaches band and technology at Iles School in Springfield and they have three sons: Nicholas, Robert, and Jacob.
Annie Vogel Roberts
Repair Manager & Woodwind Technician
Annie Vogel Roberts is the manager and woodwind specialist for the Champaign repair shop. She graduated from the Band Instrument Repair program at Minnesota State College – Southeast Technical in Red Wing, MN, in May, 2009, with High Honors, an academic excellence award and membership on the Dean’s List. In May, 2008, Annie graduated from Missouri State University, Springfield, MO, with a Bachelor of Music, Oboe Performance. While there, she was the Principal Oboist for the Missouri State Symphony Orchestra (2006-2008), Principal Oboist for the Springfield-Drury Symphony Orchestra (2006-2008), and winner of the Missouri State Concerto Competition (2008). Prior to coming to the Music Shoppe in February, 2013, Annie worked as a repair technician for music shops in St. Charles and Columbia, Missouri. She has been a member of NAPBIRT since 2008. Annie is from St. Louis and is an avid Cardinals and Blues fan.
Champaign & Normal
Brian Roberts joined The Music Shoppe team in early 2015 and repairs both brass and woodwind instruments. He earned an Associates of Applied Science in Band Instrument Repair Technology, with honors, from Western Iowa Technical in 2012. Being from the St. Louis area, he is an avid fan of Cardinals baseball and Blues hockey.
Champaign & Normal
Andrew R.Thomas graduated with honors in 2007 and in 2008 at MSC-ST Red Wing with degrees in Stringed Instrument Repair, Guitar and Violin specialties, and instrument construction certificate. In addition, Andrew holds a degree in Wood Finishing Technology from DCTC in Rosemount MN (2009, honors) which he enjoys putting to use in surface restoration and touchup. He has built several stringed instruments, and enjoys playing them casually with friends. Andrew is pleased to be a part of the talented crew at The Music Shoppe.
Tony has been doing guitar repair for over a decade with The Music Shoppe. Tony does all kinds of repairs, including restrings, neck adjustments, electronics, and general set-ups. Thursdays are his days for repair, but you can leave or pick up your instrument at any time.
Coverage if You Rent or Own
Maintenance & Replacement
The Music Shoppe includes Maintenance & Replacement- M&R for short- with every rental, beginner to professional. This coverage is either $5 or $6.50 per month, depending on the instrument.
M&R covers a wide variety of repairs, including recommended yearly service, accidental damage, normal wear and tear, and loss by fire or theft.
Accessories (such as mouthpieces, reeds, or strings) and intentional harm to the instrument are not covered by M&R.
Every Step-Up instrument purchased from The Music Shoppe includes one year of extended service, free of charge. After the first year, customers may renew the yearly contract for a one-time fee, which varies by instrument. For an overview of what our service contracts cover, please see below.
The Music Shoppe can also offer service contracts for name-brand instruments purchased from other stores. The instrument will first need to be inspected by one of our repair technicians. Certain instruments may not be eligible.
Woodwind Service Contract Coverage
- Replacement of necessary pads, corks, and springs
- Regulation of mechanism and leak check
- Silver-solder broken keys
- Free any frozen rods
Brass Service Contract Coverage
- Free any frozen slides
- Solder broken or loose braces
- Replacement of necessary springs, felts, corks, and valve guides
- Removal of dents in bell (up to crook)
- One (1) internal clean per year